Frequently Asked Questions

Find answers to common questions about your RUBY experience

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.

Can I modify or cancel my order after it's placed?

Once an order is confirmed, it is processed immediately. Please contact support within 30 minutes if you need to make changes.

What materials do you use in your collections?

RUBY prioritizes high-quality fabrics including organic cotton, premium linen, and sustainable synthetics. Material details are listed under product specifications.

Do you restock items that are sold out?

We often restock our signature pieces. You can sign up for 'Back in Stock' notifications on the specific product page.

How should I care for my RUBY garments?

To ensure longevity, follow the care label instructions inside each garment. We generally recommend cold washes and air drying.

Do you offer international shipping?

Yes, RUBY ships to over 50 countries worldwide. Shipping rates and delivery times vary by destination.